Refund policy
All STARFACE products are released as limited collectibles. As such, all sales are final and we do not accept returns or offer refunds for change of mind.
Damaged Items
If your item arrives damaged, please contact us within 5 days of delivery at support@thestarface.com, including your order number and clear photographs of the issue.Where possible, we recommend recording a short video while opening your package, as this can help us resolve any claims more quickly.