Shipping policy

Each order is handled with care to ensure it arrives in the condition it was intended. Orders are processed within 2–3 business days.

Once dispatched, delivery timelines are as follows:

• United Kingdom: 2–5 business days (Free delivery)
• Europe: 3–7 business days (£25)
• United States & Canada: 5–10 business days (£35)
• Rest of World: 5–15 business days (£35 - £45)

All orders are shipped using tracked delivery services.

International Shipping

International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. These charges are not included in the product or shipping price.

Delivery Notes

Delivery timeframes are estimates and may vary depending on destination, courier, and customs processing.

Once an order has been dispatched, STARFACE is not responsible for delays caused by the courier or customs authorities.

Address Accuracy

Please ensure all shipping details are entered correctly at checkout. Orders cannot be redirected once dispatched.